Toowong, Australia -- An Australian man said his complaints about pornographic images discovered on the cell phone he gave his daughter for Christmas have gone unaddressed.

John Roberts said the Nokia 6210 Navigator he purchased in November from the 3 mobile store in Toowong was found to contain images of men and women engaged in sex acts after his 14-year-old daughter took it out of its packaging on Christmas, the Brisbane Courier-Mail reported Thursday.

"I was really embarrassed -- it tears me apart, I don't know how to talk to her about that sort of imagery," Roberts said.

He said subsequent visits to the 3 store and letters sent to both the store and Nokia have failed to yield even a basic apology.

"When I first confronted them at the store where I bought it they thought it was hilarious," Roberts said.